INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we can ensure that you receive the product that is more than 95% the same as our pictures.

However, based on the differences caused by some shooting equipment or monitors, this may be slightly different from what you received. But you don't have to worry about that.

Where can I view my sales receipt?

We will send the relevant order information to the email address you left within 24 hours after you pay the order fee.

Note, if you don't see the relevant information in the main mail, please check the spam list.

In order to ensure that you can receive our email notifications in a timely manner, please un-notify our emails from the spam list.
How can I return an item?

Returns are available within 30 days of our products being sold. We never resell used products, returns are limited to unused products.

If you find that your product is not working properly after receiving it, please check it according to the following list:

1. For the button battery version, check that the label in the battery box is removed normally.

2. Check whether the USB charging version can be used for normal charging. Generally, when charging, there will be a red light on the nose of the piggy vibrator to indicate normal charging.

3. If you have checked the above steps and found that it still cannot be used normally, please contact us directly using the form on the right.
Will you restock items indicated as “out of stock?”

Because some products are too hot for sale, our inventory will be insufficient. We are very sorry for this. But under normal circumstances, the stock will be restored within a week. Of course, if we do not restock within a week and you need this product very much, please contact us directly. We will restore the corresponding product inventory as soon as possible.

Where can I ship my order?
We direct to most countries in North America, Middle East, Australia, Southeast Asia. If you need this product. Please make a purchase directly.

The corresponding logistics country will be displayed on the payment interface.
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